Setting Up Your Sending Domain

To send email campaigns from Noddle, you need to connect and verify a sending domain. This is what makes your emails say "From: you@yourbusiness.com" instead of a generic address — and it's critical for deliverability.

Why This Matters

Without a verified sending domain:

• Emails are more likely to land in spam
• Recipients see a generic sender address, not your brand
• Your sender reputation is tied to a shared IP rather than your own domain

Setting this up correctly is one of the highest-impact things you can do for email deliverability.

What You'll Need

• A business domain you own (e.g., yourbusiness.com)
• Access to your domain's DNS settings (through GoDaddy, Namecheap, Cloudflare, Google Domains, etc.)

Step 1: Add Your Domain in Noddle

1. Go to Settings > Email Services (or Settings > Domains).
2. Click + Add Domain.
3. Enter your domain name (e.g., yourbusiness.com).
4. Noddle will generate a set of DNS records you need to add to your domain registrar.

Step 2: Add DNS Records

Noddle will give you several records to add. These typically include:

• SPF record — tells email servers that Noddle is authorized to send on your behalf
• DKIM record — cryptographically signs your emails to prove they're legitimate
• DMARC record — (recommended) tells receiving servers what to do with emails that fail SPF/DKIM checks

Log into your domain registrar, go to DNS settings, and add each record exactly as provided. Record types are usually TXT or CNAME.

DNS changes can take anywhere from a few minutes to 48 hours to propagate, though most update within 1–2 hours.

Step 3: Verify the Domain

Once you've added the DNS records:

1. Return to Settings > Email Services in Noddle.
2. Click Verify next to your domain.
3. Noddle will check for the DNS records and confirm when they're detected.

Once verified, your domain is active and ready for sending.

Step 4: Set as Default Sending Domain

After verification, set this domain as your default:

1. In Settings > Email Services, click your verified domain.
2. Toggle Set as Default.

All outgoing email campaigns will now send from this domain.

Common Issues

• Verification failing: Double-check that the DNS records were entered exactly as provided. Even a small typo will cause failure.
• Emails still going to spam after verification: Check that your DMARC record is set up and that you have a clean list with low bounce rates.
• Don't know where to manage DNS: Look for "DNS settings," "Advanced DNS," or "Name Servers" in your domain registrar's dashboard. If you're unsure, your registrar's support team can point you to the right place.