Understanding Contact Fields & Custom Fields

Every contact in Noddle has a profile — a record that holds all the information you know about that person. Understanding how fields work helps you organize your data, personalize your outreach, and build more targeted lists.

Standard Contact Fields

These fields come built into Noddle and are available on every contact record:

• Name (First Name, Last Name)
• Email
• Phone
• Business Name
• Address (Street, City, State, ZIP, Country)
• Date of Birth
• Contact Source — where the lead came from (e.g., web form, import, manual entry)
• Contact Type — classify contacts as Lead, Customer, Subscriber, etc.
• Contact Owner — which team member is responsible for this contact
• DND (Do Not Disturb) — opt contacts out of specific communication channels
• Time Zone
• Website
• Notes

Custom Fields

When the standard fields aren't enough, you can create custom fields to track anything specific to your business — a preferred service, a contract renewal date, a referral source, or anything else.

How to Create a Custom Field

1. Go to Settings > Custom Fields.
2. Click Add Field.
3. Select a field type:
   • Text — open-ended text input
   • Dropdown — a selectable list of options
   • Date — date picker
   • Checkbox — yes/no toggle
   • Number — numeric values only
   • File Upload — attach documents directly to a contact
4. Name the field, assign it to a field group, and add a placeholder (optional but helpful for your team).
5. Click Save.

The new field will appear on all contact cards going forward.

Why This Matters

Custom fields power your Smart Lists and Automations. For example, you can build a Smart List of all contacts where "Contract Renewal Date" is within the next 30 days, then automatically send them a renewal reminder. The richer your contact data, the more targeted your outreach can be.